Last updated: 25 September 2026
At Dr.Durai’s Diabetes & Foot Care Specialities Center, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or submit an appointment enquiry through our website or Facebook and Instagram advertisements.
1. Information We Collect
When you use our website or contact us, we may collect the following information:
- Your name
- Phone number
- Email address
- Preferred clinic branch
- Appointment preferences and enquiry details
- Any additional information you voluntarily provide to us
Please do not submit detailed medical records or sensitive health information through general website enquiry forms or social media advertisements.
2. How We Use Your Information
We use the information you provide for the following purposes:
- To respond to your enquiries.
- To help you book appointments and coordinate consultations.
- To provide information about our diabetes and foot care services.
- To send appointment confirmations and relevant service updates.
- To improve our website and patient enquiry experience.
- To comply with applicable legal requirements.
3. Facebook and Instagram Lead Forms
We may collect your contact details through advertisements and lead forms on Facebook and Instagram.
If you submit your information through these forms, we may use it to contact you about your appointment enquiry, provide details about our services and assist with scheduling a consultation.
Your information may also be processed by Meta in accordance with its own privacy policy.
For more information, please visit Meta Privacy Policy.
4. Sharing of Your Information
We do not sell your personal information.
We may share your information with authorised clinic personnel and service providers who help us manage enquiries, appointments, website operations and communications. We may also disclose information when required by applicable law.
We take reasonable steps to ensure that information shared with service providers is handled appropriately.
5. Data Protection and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.
However, no method of electronic storage or internet transmission is completely secure. We encourage you to avoid sharing confidential medical information through public or unsecured communication channels.
6. Data Retention
We retain your personal information only for as long as necessary to respond to your enquiry, coordinate appointments, provide requested services and meet applicable legal requirements.
When information is no longer needed, we take reasonable steps to delete or anonymise it, subject to applicable recordkeeping obligations.
7. Cookies and Website Usage
Our website may use cookies and similar technologies to support its functionality, understand visitor activity and improve your experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
8. Your Privacy Rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate details or deletion of information where applicable. You may also withdraw consent where processing is based on consent.
To make a privacy-related request, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites. Please review their respective privacy policies before providing your information.
10. Children’s Privacy
If you are submitting an appointment enquiry on behalf of a child, please ensure you have the necessary authority or consent to provide their information. We handle such information in accordance with applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices or legal requirements. Any updates will be published on this page with a revised date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to request access, correction or deletion of your personal information, please contact us:
Dr.Durai’s Diabetes & Foot Care Specialities Center
Website: https://drduraisdiabeticcare.com
Email: drduraibranch@gmail.com
Phone:+91 9384941393
We will review and respond to privacy-related requests in accordance with applicable law.
